What is two-way radio telephone interconnect?

Two-way radio telephony integration allows radio users to directly call a telephone extension on an internal phone system, or via a traditional fixed line.

What equipment is required to connect 2 way radios and telephone systems?

For radios to 'idal out' into the telephone system then you will ususally need a radio with a telephone keypad. 

 

How do you call a telephone extension from a two-way radio

Easy, just change the channel on the radio to the 'Phone' channel that Delcom have pre-programmed on your radio. Next, hold the PTT button on the radio whilst dialing the telephone extension on the radios keypad (or select it from the radios phone book), after which your radio operates just like a mobile phone. The phone patch device will then 'call' the remote extension. You can then go ahead and have a conversation, just like you were talking to another radio.

 

How do you call a radio from a telephone extension

Simply dial the 'radio system' extension from any telephone connected to your phone system. The phone patch device will automatically answer the call and ask you which radio user or group of radios you want to call. When you hear the bleep, enter the number of the radio (or group) that you'd like to call, using the telephone keypad. The phone patch will then connect you to that radio, sounding an alert tone on the radio to indicate an incoming call. Using speech recognition the phone patch device automatically activates it's internal PTT when you talk, so there are no buttons to press whilst you are talking. When you've finished the conversation just hang up to end the call. 

 

What types of PBX and phone lines can be connected to two-way radio systems?

Practically any; among the systems we have successfully intergated are VoIP telephone systems, Panasonic PBX, Siemens, Fujitsu, Avaya and Samsung. Phone patch is also supported on standard PSTN telephone lines, ISDN lines and analogue PBX's (private branch exchanges). Whatever your type of telephone system Delcom will have a phone patch solution to meet your needs.

How much does telephone to radio interconnect cost?

Phone patch telephony integration is a standard feature on many digital 2 way radio systems, and can be added to existing systems from as little as £150.

 

Can I use a phone patch on my existing radio system?

Yes absolutely, we offer phone patch devices that be connected to even the oldest of analogue radio systems - including those which do not have a 'base station'.

 

Benefits of a radio system phone patch

• Reduce the number of radios needed
• Extend the functionality of your telephone system at little cost.
• Provide greater safety to staff, customers, residents and pupils etc by empowering staff with the ability to quickly summon help.

 

How can I get telephone interconnect?

Telephone interconnect ('phone patch') is a feature offered on most of our radio systems and only requires 1 spare telephone extension. Contact us for more information on telephone interconnect services.